Getting Started With Your Online Classes

Accessing Mayville State University Online Classes

Mayville State's learning management system is Blackboard Learn (Bb). 

Classes will not be visible for students in Blackboard until the first day of the academic session at NOON (Central). To ensure you are registered for the correct classes, please login and refer to your official class schedule in Campus Connection. 

Log into Blackboard at: Click here for instructions on logging into your Mayville State Blackboard account.

If you have a problem accessing your courses on the first day of class or have any other technical questions, please contact the following support specialists:

Blackboard Support

Instructional Designer

MSU Service Desk


After hours: NDUS Help Desk 1.866.457.6387

Chris Gonnella


Give your Mayville State email and Blackboard login access a test run at least one week prior to the start of classes. Be sure you have the necessary technology to complete your online classes by using the list of requirements.

Please be sure to check your Mayville State University email account at least 5-7 times per week at a MINIMUM.  All official communication from university departments (financial aid, business office, etc.) and instructors goes to your MSU email.

Email Required

As a Mayville State student, you will be given an official Mayville State email account. It is critical that you are able to frequently access your Mayville State email. Important information about your admission, registration, financial aid, and more will be sent ONLY through your Mayville State email account.  Faculty members expect you will communicate ONLY with your Mayville State email address regarding questions about your online classes.  Please see our How Do I guide for instructions on logging into your MSU email.

However, you may also receive online class login information and other important information as a new student at the email address you used when applying for admission or registering for courses. Be sure the email account you are using accepts email from Mayville State and be sure to check both your Inbox and Trash/Junk/Clutter mailboxes in your email account for important email from Mayville State. This is especially important to do prior to the start of an academic term.

If you have any questions or issues accessing your Mayville State email, contact MSU Information Technology Services.

Background Knowledge

To take online courses through Mayville State, you should be familiar with the following:

  • Basic operation of a Windows PC computer.

  • An Internet browser such as Google Chrome or Mozilla Firefox.

  • Sending and receiving e-mails.

  • Microsoft Word.

  • Access to Computers and the Internet

To complete online courses, you will need regular access to a computer and internet access. High speed internet access is highly recommended for all courses and is required for most courses. iPads, Chromebooks or devices running Chrome OS, and mobile devices such as iOS or Android phones or tablets do not meet the minimum technology requirements.  You must have access to a personal computer.

Please note that the lack of access to a reliable computer, reliable high-speed interent connection, or required technology or software for your MSU online classes is NOT an excuse for submitting late work, or requesting extended exam timeframes, or starting courses late in the semester.  Please be sure you are prepared for the technology demands of online course enrollment at the start of the academic semester.  If you have any questions on technology issues, contact MSU's Information Technology Services.

Computer Minimum Requirements

Please review the Technology Requirements for students attending Mayville State.  Please note that Windows PCs are preferred.  Certain online applications, hardware drivers, plug in equipment such as microscopes, and software packages may not function correctly or be compatible with Mac computers.  Courses may require the purchase of additional software for Mac computers, or access to a Windows PC.  Direct any questions to the MSU Information Technology Service Desk.

Software Requirements

  • PC with Windows 8 or newer; Mac users must have at least Mac OS X version 10.10 or newer (and certain courses may require Mac users to purchase additional software).

  • A web browser, such as Mozilla Firefox or Google Chrome, Chrome is preferred for Blackboard.

  • Microsoft Office 365 is available to all Mayville State students at no additional cost to the student.  You must first be registered as a student to have access.  Office includes Word, Excel, Access, PowerPoint, and more. To get started with this suite of programs, follow these Microsoft Office download instructions. You will also find how to access other self-help articles.

Software Downloads:

Microsoft Office 365

Adobe Reader Download

Internet Access

Distance learners must secure their own Internet Service. Consult local listings for Internet Service Providers. 

Minimum Requirement: 10 Mbps or higher download speed (achieved via DSL, Cable service, or wireless services)

Instructional Technology Support

Mayville State provides technical support and assistance with Blackboard, Yuja, Zoom, PEXIP, or any other instructional technology.

Zoom Getting Started, Installation, and Student User Guides

Getting Started in PEXIP Student User Guide 

Getting Started in Blackboard Collaborate Ultra Guide

Yuja Student Guide

Students taking online, synchronous classes need to ensure they are fully attentive to class activities while attending online class sessions.  Family members, children, pets, cell phones, and other distractions must be out of sight for class sessions.  Distractions for other students and the instructor are not allowed. 

Individual Requirements:

  • A willingness to interact with instructors and other students via e-mail.

  • The ability to work from written directions.

  • A time commitment equivalent to taking an on-campus course.

  • The capability of expressing yourself in writing.

  • The ability to attend synchronous class sections without children present.

Proctor Requirements

Many online instructors require proctored exams and/or quizzes. A proctor is someone who you take your exams with to ensure that you are not cheating. If required, you will be notified of the need to submit a proctor for approval prior to the start of the semester. It is critical that you submit your proctor for approval at least 10 days prior to the first exam. Click here to access the online proctor form. To change your proctor, click here and submit the change in proctor at least 10 days prior to your exam.  Please see this tutorial for instructions on submitting a proctor for approval.

ProctorU Instructions

Proctor Criteria

In order to be approved as a proctor, a proctor must be a disinterested professional with a valid business office, business telephone, and business email address (personal Yahoo, Hotmail, Gmail, etc. are NOT acceptable). Some examples are:

  • A superintendent, principal or counselor at a public school

  • A high school or elementary teacher

  • A college or university administrator, dean, department chair, registrar or faculty member

  • A professional staff member at a college or university

  • A certified librarian

  • A civil service examiner

  • A judge of a court of law

  • A human resource director or employee development coordinator

  • A military officer or non-commissioned officer of a higher rank

  • A law enforcement officer

A proctor must NOT be:

  • A friend, significant other, or relative of the student

  • Someone enrolled in the course

  • Someone living at the same address as the student

  • Another student, including work study students in a campus office, library, or tutoring center

For more information regarding proctors, please call 701-788-4667 or 1-800-437-4104 ext. 34667, or email

Your proctor must have reliable Internet access. You may use your personal laptop computer to take an exam at your proctor's place of business. Please note you are not allowed to take your exams in your home or your proctor's private home or residence. You must take your exam at a professional office, school, college or university, library or other business or public institution.

Sometimes public libraries and other proctoring/testing sites will not have Google Chrome or Firefox installed on their computers and they may not allow you to download it to their computers. If this is the case, you do have the option to use Portable Chrome. Portable Chrome is installed onto a USB drive and runs from there so that there is no actual download onto the site's computers. Please check with your proctoring/testing site to find out whether you can use this.

To use Portable Chrome:

For more information regarding proctors, please contact 701-788-4667 or 1-800-437-4104 ext. 34667, or email

Important Dates: Add, Drop and Withdrawal Information

Follow these instructions to complete the Financial Obligation Agreement.  Once that is completed each semester, you can follow these instructions to register for class.  Please be sure to speak with your academic advisor before registering for classes.

Online classes are NOT self-paced. They follow the same Academic Calendar as regular on-campus classes so students should log into class the first day of the semester so instructors know they are "attending." It is crucial that you log into your classes regularly in Blackboard to keep up with assignments and any updates or announcements posted by instructors.

If you decide not to continue with your online course, you must contact the Office of Extended Learning immediately to officially withdraw.

IMPORTANT--You will be responsible for total tuition and fees due, unless you take the steps necessary to officially drop classes by the established drop dates.  You MUST officially withdraw.  Complete refunds (100%) for dropped classes are only available in the first few days of the term.  After the 100% refund period, an individual class that is dropped will NOT receive a refund.  Total withdrawal from all Mayville State classes will follow the tuition refund schedule. Please see a complete schedule of tuition refund dates on the Business Office webpage

MSU Bookstore

How do I purchase books and materials for my online or distance classes?

To purchase books and materials you may visit the MSU Bookstore website at

Click on "Online/Distance" and proceed with ordering your books. If you are new to the MSU Bookstore website, you will need to create a profile before you order. If you have any questions, please contact the MSU Bookstore at 800-437-4104, Ext.  34823 or

Student/Blackboard Orientation

Give your Mayville State email and Blackboard login access a test run at least one week prior to the start of classes. Be sure you have the necessary technology to complete your online classes by using the list of requirements.

Please also take some time to practice Blackboard and learn about being a Mayville State University student in the Student/Blackboard Orientation course located in your list of courses within Blackboard.  This optional orientation is available for Spring 2021 beginning December 15, 2020, and will appear in your list of Blackboard courses.  It is not required and there is no cost associated with the Student Orientation.  However, students are encouraged to take some time to work through the orientation prior to the start of classes. 

Please be sure to check your Mayville State University email account at least 5-7 times per week.  All official communication from university departments (financial aid, business office, etc.) and instructors goes to your MSU email.

The MSU Student/Blackboard Orientation

  • is optional.

  • was designed for distance and online students to ease the transition into online learning.

  • provides information, resources, and tutorials.

  • helps students be successful in their online coursework or programs.

  • familiarizes students with Blackboard, MSU's learning management system.

This orientation will help you:

  • ensure your computer is adequate for online learning.

  • determine whether your learning style matches those required to be online learners.

  • become acquainted with how to log on and use Blackboard.

  • discover the various assistance options available to you as a distance student.

  • find the Mayville State Distance Student Handbook, Academic Catalog, and other important documents you may need while you are a Mayville State Online and Distance student.  

  • help you plan your path to SUCCESS!

Degree Seeking Students

Continue to work with your advisor to process any course substitutions, if appropriate, for your program of study. Please review the Distance Student Handbook and How Do I guide for further information on getting started as a Mayville State online/distance student.

Student ID Cards

To get a student ID card, you will need to submit the Campus ID Request Form.  You will be required to submit a recent "headshot" picture. Additional information on how to add and use funds with your Campus ID can be found on the Campus ID webpage and by reviewing our Campus ID information for online students.

Starfish Early Alert System

What is Starfish?

Starfish Early Alert is a web-based advising tool that improves the way we support student success at Mayville State University. Students, faculty, and staff can manually raise alerts or flags. Faculty can support and nurture students through kudos for performance improvements and to recognize outstanding contributions. Success is a moving target and students need different kinds of encouragement at different times. Starfish Early Alert will engage students by keeping them informed and prompting them to act when necessary.

Student Support Services

Student support services are an integral part of Mayville State University and your college career. We offer a variety of student resources for online and distance students including programs and services that can provide student support services to you online, via Zoom, and in person.

We encourage you to familiarize yourself with the services and MSU staff members available to assist you in a variety of student support areas. 

Other Questions?

The Office of Extended Learning is here to help you! We want your experience with online and distance education to be rewarding and enjoyable, and we look forward to working with you toward achieving your academic goals.

Please view our Distance Student Handbook to familiarize yourself with the various resources available to you as a Mayville State distance student. In this handbook, you will find information on accessing the services, offices, forms, and other resources you will need while a student with Mayville State. There are also a number of tutorials to help you use Blackboard, MSU email, and Campus Connection.  You may also refer to the How Do I guide for quick reference.  

Please contact the Office of Extended Learning at 800.437.4104, Ext. 34667 for answers to any questions on getting started with your online and distance classes.