Distant Student Services :: Mayville State University

EVERY student matters.

The Center for Teaching and Learning is here to help you! We want your experience with online and distance education to be rewarding and enjoyable, and we look forward to working with you toward achieving your academic goals. Please contact the Center for Teaching and Learning at 800-437-4104, Ext. 34645, if you have any questions on student services for online and distance learners.

Academic Advising

Every degree-seeking student is assigned an academic advisor. Online students will be assigned to a staff or faculty advisor trained in working with distance and online learners. MSU advisors are committed to providing high quality advising to online and distance students.

Non-degree seeking students do not have an assigned advisor but should contact the Advising Center with any questions they may have.

Distance Student Handbook

Please view our Distance Student Handbook to familiarize yourself with the various resources available to you as a Mayville State distance student. This handbook is updated each semester so please check back for a revised copy as you pursue your degree with Mayville State. In this handbook, you will find information on accessing the services, offices, and other resources you will need while a student with Mayville State.

Academic Requirement Report (ARR)

Library Services

If you would like to access books and other resources from the Mayville State University Library, your NDUS login will allow you to access the library catalog and databases.

If you have questions about library services, please contact:

Shannon Hofer
shannon.hofer@mayvillestate.edu
701-788-4815 or 800-437-4104, Ext. 34815

The main purpose of Byrnes-Quanbeck Library is to support teaching and learning at Mayville State University. However, the library also provides recreational materials like best sellers, books on tape, DVDs and children's books. Those resources are supplemented by a growing collection of electronic periodical subscriptions and e-books.

As a distance student, you will have immediate access to the virtual library at https://mayvillestate.edu/student-resources/library/. Whenever you are prompted to log in, use your NDUS login. You are also able to have materials from the physical library or from other North Dakota libraries sent to you by following the Distance Education Inter-library Loan (ILL) instructions below.

Requesting Books or Other Media

Before requesting a book from us, you may want to look in your local library to see if they possibly have what you are looking for, or if they can obtain it for you. If the materials you need are not available through your local library, you may submit a request to us and we will send the materials to you. Please search Mayville State University library's collection before searching in any of the other ODIN libraries. Please keep in mind that it may take up to a week or more to receive the materials, depending on where the books are coming from and where you are located. It is a good idea to make sure the item you want is available before sending a request.

To request an item

1. Go to our homepage https://www.mayvillestate.edu/Academics/Library/Pages/default.aspx.

2. Click Books & More.

3. Click ODIN.

4. Click Sign-in at the top, to the right of the Mayville State University logo.

5. Login using your NDUS username and password.

6. Click Sign In.

7. Locate the item on ODIN by using the search tool.

8. On the results list, click the item number for the item that you would like to request. This will display the Full View of Record.

9. Click Inter-library Loan Request on the top right.

10. Complete the form by following these steps:

a) In the "Free text note" box, write distance education student and give your address.

b) In the "Until what date are you interested in the material?" box, specify a date that you need the material by.

c) Then click Go.

d) The materials will be sent to you free of charge, but you are responsible for the return postage (usually between $2-$4 depending on size and weight of book) and for any replacement costs if the book gets lost (including mail loss).*

*Dual credit students may return materials to their high school library to return to Mayville State IF approved by the high school librarian.

Requesting an Article

There are many databases available through the "Article and More" link on the library's web site. If you would like a journal article that is not available full-text through our databases, you may submit an inter-library loan request for it and we can obtain a copy for you. There is no charge for this service. To request an item:

1. Within the article record, click on the green Find it @ MSU button.

2. In the ILL section, Request document via Mayville State Interlibrary Loan, Click Go.

3. Login using your NDUS username and password.

4. Finish filling the form out, making sure you fill in the date and copyright fields.

5. In the note field, please indicate that you are a distance student and give your address.

6. Click the Go button.

7. The material will most likely be emailed to you within a week.

HELP

If you experience any difficulties, please let us know by contacting us at 1-800-437-4104, Ext. 34815 or by emailing Shannon at shannon.hofer@mayvillestate.edu.

Library Hours:

Fall & Spring Semesters
Monday-Thursday, 8:00 a.m. - 10:00 p.m.
Friday, 8:00 a.m. - 5:00 p.m.
Sunday, 6:00 p.m. - 10:00p.m.

Summer Hours, 7:30 a.m. - 4:30 p.m. M-F.

Closed Holidays

MSU Bookstore

The MSU Bookstore is your headquarters for all course materials, supplies, MSU apparel, and gift items, general books, and computer supplies. Once registered, you will be able to set up your bookstore profile for ordering by going to the homepage at www.mayvillestatebookstore.com. Click on Online/Distance to begin the process. Book buyback information for the term is also available by going to the bookstore homepage and clicking on Course Materials. Be aware that the time frame for returning items is limited.

Tutoring

FREE Online Tutoring for your Course is Available!

Student Support Services at Mayville State University provides students with access to online tutoring from Smarthinking. With Smarthinking, you can chat with a live tutor up to 24 hours a day from ANY internet connection. Tutors are available to work with you in a wide range of subjects including writing (for any course), math (basic math through calc II), accounting, statistics, finance, economics, biology, anatomy & physiology, physics, chemistry, office applications, and MyMathLab!

To connect with a tutor through Blackboard, follow these steps:

1. Login to your Blackboard account

2. Choose a class

3. Access the Tools page using your course menu

4. If the Tools page is unavailable, contact the MSU Service Desk at service.desk@mayvillestate.edu or call 800-437-4104 ext. 34739. For assistance outside regular business hours, contact the NDUS Help Desk at 1-866-457-6387.

5. On the Tools page, click on Smarthinking MaSU

6. Choose one of the four options; Work with a tutor, Submit a Question, Submit a Writing, or Review Sessions and Submissions

7. From that point you may choose a subject area and work from there

Note: If a course is highlighted blue, it is available to use. If a course is highlighted white, it is unavailable to use.

Technical Requirements from the Smarthinking website:

Operating System: Windows XP/Vista/7/8/10, Mac (10.4+), Google Chromium, iOS, Android and Linux
Browser: Internet Explorer (Version 8.0 & above), Firefox 12.0+, Google Chrome and Safari 5.0+
Internet Connection: Minimum 256 kbps or above
Browser related points that you will need to remember:

Cookies: Allow
JavaScript: Enable
Pop-ups: Allow

Working with a Live Tutor:

Connect with a live tutor by choosing the subject area in which you need help under Drop-In Session. You may see tutoring available now, or you may be able to set up a tutoring appointment by selecting Schedule a Future Session. Then use the whiteboard to start a chat session with a professional tutor and type your question. After you have typed your question(s) or problem(s), click the Enter Question button. You may have to wait a few minutes to get connected but once you do, you'll have the tutor's full and undivided attention! You can also load graphics and PDFs into the whiteboard so if the problem that you need help with includes a drawing or graphic, choose the "Share Document" icon in the whiteboard. Using that tool, you can upload screenshots, pictures, or PDF copies of your textbook, making it easier for you and the tutor to communicate.

For more detailed information about how to use the various tools in Smarthinking, click this link: https://www.youtube.com/watch?v=Lk3N6jkI1t0&feature=youtu.be

You may also click the SUPPORT tab and then TUTORIALS to help with any questions you have.

Each Mayville State University student is given 10 hours of free Smarthinking tutoring per semester. If you need more hours throughout the semester, please contact Katie Richards at Katie.richards.2@mayvillestate.edu.

Writing Center

Video: How to Make a Writing Center Appointment

Distance students are also encouraged to utilize the Writing Center! You can make an appointment by registering with our online schedule and clicking on an available time slot. After you make an appointment, the scheduler will give you the option to attach a document; attach your paper, and add an assignment title. We will fit you into a 30-minute time slot with a tutor in the same way we do for on-site appointments, but we will do the tutoring through e-mail, Skype, or Skype for Business according to your preference. Please make sure to attach the paper before the appointment time so everything is on schedule. Appointments are FREE to students. To cancel an appointment, simply delete your time slot from the online scheduler. For more information on the Writing Center, click here. Two hours a week, M/F from 1:00-2:00 p.m. (at Mayville.myonline.com), are reserved for online appointments only.

Students with Disabilities

Mayville State instructors allow modifications to coursework and testing procedures that give students with disabilities an equal opportunity to demonstrate their knowledge. To assist students in meeting the academic requirements of a degree program, Mayville State tailors services to address students' specific needs.

Academic accommodations for students with disabilities include:

Access to recordings for the blind and dyslexic
Notetakers
Lab assistants
Testing accommodations
Supplemental instruction

For more information on disability services, contact Katie Richards, Director of Student Success and Disabilities Services, at 800-437-4104, Ext. 34675.

Student ID Cards:

To get a student ID card, you will need to submit the Campus ID Request Form. You will be required to submit a recent "headshot" picture. Additional information on how to add and use funds with your Campus ID can be found on the Campus ID webpage and by reviewing our Campus ID information for online students.

Student Support Services:

Student support services are an integral part of Mayville State University and your college career. We offer a variety of student resources for online and distance students including programs and services that can provide student support services to you online, via Zoom, and in person.

We encourage you to familiarize yourself with the services and MSU staff members available to assist you in a variety of student support areas.

Distance Student Services