Welcome to Mayville State University!

The Mayville State University Office of Extended Learning exists to assist students with all their distance and online education needs. If at any time you have questions, please feel free to contact the Mayville State Office of Extended Learning by calling 1-800-437-4104, ext. 34667 or emailing ExtendedLearning@mayvillestate.edu.

If you have changed your plans to attend for Summer 2021, please contact Shay Thorsgard at ExtendedLearning@mayvillestate.edu as soon as possible.

Checklist:

Use this new student checklist to make sure you are ready for the semester to begin! If you have any questions on getting started, please contact the Mayville State Office of Extended Learning at 1-800-437-4104, ext. 34667.

1. Review the Technology Requirements page to ensure you have the necessary technology to complete your online classes.

2. CRITICAL -- If you have not yet done so, claim your NDUS User Account (student account) at https://helpdesk.ndus.edu/ndusaccount. Until you claim your account you will not be able to self-register, view your class schedule in Campus Connection, view/pay student charges, access classes in Blackboard, and so on. Click here for detailed instructions on claiming your Campus Connection User Account

3. Complete the Financial Obligation Agreement (FOA) for Summer 2021. You must complete the student Financial Obligation Agreement each semester prior to registering for classes. Please review these FOA instructions for more information.

4. Register for classes Please be sure to check with your academic advisor prior to changing your class schedule.

5. Log into your Mayville State email account to give it a test run at least one week before classes begin. As a Mayville State student, you should receive access to a university email account within 24 hours of registration.  You can access this university email account by clicking the envelope icon at the top right of the Mayville State homepage at www.mayvillestate.eduYou may be prompted to set up DUO Authentication for added security when accessing your email account.

 All official communication from university departments (financial aid, business office, etc.) and instructors goes to your MSU email. However, you may also receive online class login information and other important information as a new student at the email address you used when applying for admission or registering for courses. Be sure any non-MSU email account you are using accepts email from Mayville State, and be sure to check both your Inbox and Trash/Junk/Clutter mailboxes in your email account for important email from Mayville State. This is especially important to do prior to the start of an academic term.

It is critical that you are able to frequently access your Mayville State email. Important information about your admission, registration, financial aid, and more will be sent ONLY through your Mayville State email account.  Faculty members expect you will communicate ONLY with your Mayville State email address regarding questions about your online classes. Please be sure to check your Mayville State University email account at least 5-7 times per week at a MINIMUM. You may refer to our How Do I guide for instructions on logging into your email account.

 If you have any questions or issues accessing your Mayville State email, contact MSU Information Technology Services.

6. Log into your Blackboard Learn account to give it a test run at least one week before classes begin. As a Mayville State student, you should receive access to a Blackboard account within 24 hours of registration.  You can access this account by clicking the "Bb" icon at the top right of the Mayville State homepage at www.mayvillestate.edu. Please review the more detailed information on accessing online courses in Blackboard below (scroll down).

7. Set up your online ordering profile and purchase books and materials from the Mayville State Bookstore.  Please allow 72 hours after registration before attempting to set up your online ordering profile. Summer 2021 book ordering opens May 5, 2021. Read through all information regarding shipping, returns, and refunds for your books and materials that is available through the Bookstore.

8. Complete the Free Application for Federal Student Aid (FAFSA). Be sure to complete the 2020-2021 FAFSA. Mayville State’s school code is 002993. If you have any questions or want to ensure your financial aid file is complete with all requirements, don’t hesitate to contact the Financial Aid Office or by phone at 701-788-4893.

9. Review Important Dates, information on Drop/Withdrawal processes, and the Refund Schedule.

10. Submit the Online Proctor Form if your course requires you to have a proctor for exams. A proctor is someone with whom a student takes an exam to help ensure against cheating. Please review our proctor submission page carefully and follow these instructions on submitting your proctor. See ProctorU Instructions for classes designated to use ProctorU remote proctoring. You should request a proctor and, if required, set up a ProctorU account as soon as the term begins, but no fewer than 10 days prior to your first exam (you are responsible to have a valid proctor on file in time for your tests). After your request is submitted, the Office of Extended Learning will take the next steps in verifying your request towards approval. If your proctor does not meet the criteria or cannot be verified, they will have to be denied and you will need to submit a new proctor. 

11. Contact the Business Office with questions about payments and payment plans for tuition and fees charges. 

12. Learn about the Academic Requirements Report (ARR) tool to track your degree completion.  

13. Learn about the Starfish Early Alert System.

14. Review Consumer Information for Students.

Accessing Mayville State University Online Classes

Mayville State's classes are found in Blackboard Learn (Bb). Classes will show in Blackboard by noon on May 24.  Summer 2021 classes start at different times depending on the course sections in which you have enrolled. Most classes begin Monday, May 24 at noon (Central). To ensure you are registered for the correct classes, please log in and refer to your official class schedule in Campus Connection for details specific to your courses. To access Campus Connection, go to www.mayvillestate.edu. Next, click on the "C" icon in the upper right corner, or "Campus Connection" in the lower right of the webpage.  If you do not know your Campus Connection username and/or password, call the Campus Connection Help Desk at 1-866-457-6387.

Log into Blackboard at: https://online.mayvillestate.eduClick here for instructions on logging into your Mayville State Blackboard account.

If you have a problem accessing your courses after NOON (CDT) on the first full day of classes or have any other technical questions, please contact the following Bb support:

MSU Blackboard Support Specialist

MSU Service Desk

Robert Davis

robert.davis.4@mayvillestate.edu 

701-788-4645 (phone)

 

MSU Service Desk

service.desk@mayvillestate.edu

701-788-4739

After hours: NDUS Help Desk 1.866.457.6387 

Give your Mayville State Blackboard login access a test run at least one week prior to the start of classes. 

 Student Orientation

Please also take some time to practice Blackboard and learn about being a Mayville State University student in the Student Orientation course located in your list of courses within Blackboard.  This optional orientation is available beginning May 3, 2021, and will appear in your list of Blackboard courses.  It is not required and there is no cost associated with the Student Orientation.  However, students are encouraged to take some time to work through the orientation prior to the start of classes.

BACKGROUND KNOWLEDGE

To take online courses through Mayville State, you should be familiar with the following:

  • Basic operation of a computer.

  • An Internet browser such as Google Chrome or Mozilla Firefox.

  • Sending and receiving e-mails.

  • Microsoft Word.

  • Access to Computers and the Internet

To complete online courses, you will need to meet the Technology Requirements, including regular access to a computer and reliable internet access. High speed internet access is highly recommended for all courses and is required for most courses. iPads and Chromebooks or devices running Chrome OS do not meet the minimum technology requirements.  You must have access to a personal computer.

Please be sure you are prepared for the technology demands of online course enrollment at the start of the academic semester. Please note that the lack of access to a reliable computer, reliable high-speed internet connection, or required technology or software for your MSU online classes is NOT an excuse for submitting late work, or requesting extended exam timeframes, or starting courses late in the semester. Direct any questions to the MSU Information Technology Service Desk.

SOFTWARE REQUIREMENTS

  • PC with Windows 8.1 or newer (Windows 10 is recommended); Mac users must have at least Mac OS X version 10.10 or newer (and certain courses may require Mac users to purchase additional software).

  • A web browser, such as Mozilla Firefox or Google Chrome. Chrome is preferred for Blackboard.

  • Microsoft Office 2016 is available to all Mayville State students at no additional cost to the student.  You must first be registered as a student to have access.  Office includes Word, Excel, Access, PowerPoint, and more. To get started with this suite of programs, follow the Microsoft Office software download instructions below. You will also find how to access other self-help articles.

  • Students should download Adobe Reader and set up an appropriate digital signature. Students must use the correct type of digital signature when submitting various forms that allow for electronic signatures.

SOFTWARE DOWNLOADS:

Microsoft Office 365
http://mayvillestate.edu/to/its/office

Adobe Reader Download
http://get.adobe.com/reader/

Java
http://www.java.com/en/download/

INTERNET ACCESS

Distance learners must secure their own Internet Service. Consult local listings for Internet Service Providers. 

Minimum Requirement: 1 Mbps or higher (achieved via DSL, Cable service, or wireless services)

Instructional Technology Support

Mayville State provides technical support and assistance with instructional technology.  For student help and information for Blackboard, see the Bb Student Support Center page.

Getting Started in PEXIP Student User Guide 

Getting Started in Blackboard Collaborate Ultra Guide

Yuja Student Guide

Students taking online, synchronous classes need to ensure they are fully attentive to class activities while attending online class sessions.  Family members, children, pets, cell phones, and other distractions must be out of sight for class sessions.  Distractions for students and the instructor are not allowed. 

Degree Seeking Students

Continue to work with your advisor to process any course substitutions, if appropriate, for your program of study. Please review the Distance Student Handbook and How Do I guide for further information on getting started as a Mayville State online/distance student.

How do I get a student ID card?

To get a student ID card, you will need to submit the Campus ID Request Form.  You will be required to submit a recent "headshot" picture. Additional information on how to add and use funds with your Campus ID can be found on the Campus ID webpage and by reviewing our Campus ID information for online students.

Payment of Fees

All Summer 2021 semester charges are due paid in full by June 9, 2021.

If you have any questions or concerns regarding your financial account, please contact the MSU Business Office at 1-800-437-4104, ext. 34757 as soon as possible. 

Students are required to access their account information online through Campus Connection. To access Campus Connection:

  • Go to www.mayvillestate.edu
  • Click on the "C" icon in the upper right hand corner or Campus Connection in the lower right hand corner.
  • Log in with your NDUS/Campus Connection credentials. If you do not know your Campus Connection username and/or password, call the Campus Connection Help Desk at 1-866-457-6387.
  • Once logged in, click on your Financial Account tile.
  • From the menu on the left you can select what you would like to, such as view your account balance or make a payment online (here is where you could also set up a payment plan).  

IMPORTANT--You will be responsible for total tuition and fees due for courses in which you are enrolled unless you take the steps necessary to officially drop classes by the established drop dates.  To officially drop or withdraw, you MUST follow the procedures established by the Academic Records Office. Withdrawal and refund dates vary by the courses enrolled.  Please check your Campus Connection schedule for details specific to your courses.  For summer sessions, the 100% drop dates are very quick and you must pay very close attention to the drop dates for courses in Campus Connection. Complete refunds (100%) for dropped classes are only available in the first day or so of the term.  After the 100% refund period, an individual class that is dropped will NOT receive a refund.  Total withdrawal from all Mayville State classes will follow the tuition refund schedule available from the Business Office.

Summer 2021 Important Withdrawal Dates:

 Summer 2021 sessions

Last day to register or add courses

Last day to drop  course without a record (“W”) at 100%

Last day to withdraw from course with “W”

8-week Session

May 28

May 28

June 29

10-week Session

May 29

May 29

July 10

1st 5 weeks Session

May 26 May 26 June 16

2nd 5 weeks Session

June 30

June 30

July 21

Starfish

If you are experiencing difficulties in a course (attendance concerns, low test scores or participation, in danger of failing, etc.), your instructor may send an email to your mayvillestate.edu email account through the Starfish system. The short message will tell you about any concerns and the next steps to take to resolve the issue. Your advisor, the Director of Student Success, and/or your instructor will work with you to create success strategies to address any difficulties you are having. In addition, if your instructor observes that you are doing well in their course, you may also receive “kudos” from them acknowledging your efforts. Please watch your email for Starfish updates and reply to your instructor, advisor, and Director of Student Success.

If you have any other questions, please contact the Office of Extended Learning at 1-800-437-4104, ext. 34667. 

FREE Online Tutoring for your Course is Available!

Student Support Services at Mayville State University provides students with access to online tutoring from Smarthinking. With Smarthinking, you can chat with a live tutor up to 24 hours a day from ANY internet connection. Tutors are available to work with you in a wide range of subjects including writing (for any course), math (basic math through calc II), accounting, statistics, finance, economics, biology, anatomy & physiology, physics, chemistry, office applications, and MyMathLab!

To connect with a tutor through Blackboard, follow these steps:

1.      Login to your Blackboard account

2.      Choose a class

3.      Access the Tools page using your course menu. If the Tools page is unavailable, contact Robert Davis, the Blackboard Administrator at robert.davis.4@mayvillestate.edu.  

4.      On the Tools page, click on Smarthinking MaSU

5.      Choose one of the four options; Work with a tutor, Submit a Question, Submit a Writing, or Review Sessions and Submissions

7.       From that point you may choose a subject area and work from there

Note: If a course is highlighted blue, it is available to use.  If a course is highlighted white, it is unavailable to use.

Technical Requirements from the Smarthinking website:

  • Operating System: Windows XP/Vista/7/8/10, Mac (10.4+), Google Chromium, iOS, Android  and Linux 
  • Browser: Internet Explorer (Version 8.0 & above), Firefox 12.0+, Google Chrome and Safari 5.0+
  • Internet Connection: Minimum 256 kbps or above
  • Browser related points that you will need to remember:
    • Cookies: Allow
    • JavaScript: Enable
    • Pop-ups: Allow

 Working with a Live Tutor:

Connect with a live tutor by choosing the subject area in which you need help under Drop In Session.  You may see tutoring available now, or you may be able to set up a tutoring appointment by selecting Schedule a Future Session.  Then use the whiteboard to start a chat session with a professional tutor and type your question.  After you have typed your question(s) or problem(s), click the Enter Question button.  You may have to wait a few minutes to get connected but once you do, you'll have the tutor's full and undivided attention!  You can also load graphics and PDFs into the whiteboard so if the problem that you need help with includes a drawing or graphic, choose the "Share Document" icon in the whiteboard.  Using that tool, you can upload screenshots, pictures, or PDF copies of your textbook, making it easier for you and the tutor to communicate.

For more detailed information about how to use the various tools in Smarthinking, click this link:  https://www.youtube.com/watch?v=Lk3N6jkI1t0&feature=youtu.be

You may also click the SUPPORT tab and then TUTORIALS to help with any questions you have.

Each Mayville State University student is given 10 hours of free Smarthinking tutoring per semester.  If you need more hours throughout the semester, please contact Katie Richards at Katie.richards.2@mayvillestate.edu.

If you have any other questions, please contact the Office of Extended Learning at 1-800-437-4104, ext. 34667.  Or, text:  701-401-7151.

Have a great semester online!

Misti Wuori
Director of Extended Learning
Mayville State University