Consult our Workshop calendar for training dates and times


Dean Kostuck

 Dean Kostuck, Service Desk Contact MSU Service Desk, at 701.788.4739 or for support of the following technologies:

Classroom Technologies and Networked Printers

Each classroom or lab contains instructional technologies, such as computers, projectors and Promethean boards. Several network-shared printers are available for student use. Instructions have been provided in most of the rooms and on most of the networked printers. Feel free to contact the Service Desk for help as needed.


Office 365

All employees and registered students have access to Office 365 and its components. Apps in Office 365 include Word, Excel, PowerPoint, OneNote, Skype for Business, Outlook and SharePoint. SharePoint services and provides a single point of access to e-mail, a personal calendar, custom technical support documents, MSU news and information, file storage space, software downloads, and some class information.

Office 365 Tutorials


Teams Tutorials 

Staff Strategies Teams training session

Recent updates to Teams (April 2019)

Watch from 2.11 to 11:45 for a current overall tour of core functionality.

Microsoft’s Teams Video Training page


Interactive Video Network (IVN)

Some classes use Internet-based, two-way interactive video to provide real-time collaboration with other students and professionals at multiple locations. The North Dakota Interactive Video Network (IVN) is a high-quality system used primarily for the delivery of courses.


Pexip / Polycom Real Presence (RP) Desktop

Pexip, is a video conferencing service available for faculty, staff and students, that allows users to connect with IVN classrooms using only a web browser. With Pexip, users can also connect using a mobile device. Real Presence is a secondary option that allows you to connect to meetings and/or classes when IVN rooms are not available. Polycom RP requires an account and a software download. 

Faculty Guide to Getting Started with Pexip at MSU

Student Guide to Getting Started with Pexip at MSU


Alissa Perkins

 alissa perkins.jpg Contact Alissa Perkins, Distance Programs Support Specialist, at 701.788.4645 or for support of the following technologies:


Blackboard Learn - Learning Management System

Blackboard Learn (Bb) is one of MSU’s Learning Management Systems (LMS). Bb is a virtual learning environment and course management system used for online teaching, learning community building and knowledge sharing. Faculty, staff and students can access Blackboard on using their ConnectND credentials. Bb will be the only LMS as of Summer 2019.

Blackboard Support Center


Collaborate Classic (sometimes called Original), is a web conferencing tool offered by the NDUS. Bb Collaborate Ultra delivers an updated, easy-to-use and highly accessible, synchronous web conferencing interface enabling more collaboration choices to support your pedagogical goals.

Faculty Guide to Getting Started in Blackboard Collaborate Ultra

Student Guide to Getting Started in Blackboard Collaborate Ultra


Hoonuit (Formerly Atomic Learning) for Students

Hoonuit is an online training resource and professional development tool that is available 24/7 and open to ALL Mayville State students. Students can access Hoonuit through Blackboard and login simply by using their ConnectND credentials.



The YuJa Enterprise Video Platform is deployed at leading colleges and universities to enable comprehensive video workflows including lecture capture, video management, live streaming, flipped class, and more. Today’s student demands the flexibility to learn anytime, anywhere and on any device.


Chris Gonnella

 Chris Gonnella, Instructional Designer Contact Chris Gonnella, Instructional Designer, at 701.788.4709 or for support of the following technologies:

Blackboard Ally

Blackboard Ally is a revolutionary product that integrates seamlessly into the Learning Management System and focuses on making digital course content more accessible.   

Please see our Bb Ally Implementation page or contact Chris for more information.



Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. If you are interested in trying Zoom, contact Chris.



ProctorU is an online proctoring service that allows students to take exams online while ensuring the integrity of the exam for the institution by authenticating their identities and monitoring the exam in real time.



Qualtrics is an easy-to-use, full-featured, web-based tool for creating and deploying surveys online. Employees and students of the North Dakota University System can access Qualtrics through their Campus Connection credentials.



VoiceThread is a web-based program that can be used with both synchronous and asynchronous classes. VoiceThread supports the following uses:

    • Narrate a presentation with audio and/or video
    • Transform discussion boards from text only to audio/video.
    • Promote individual commenting on the topic via voice or text
    • Students can interact with the material and with each other via audio, video and/or text

 For more information, check out our VoiceThread page.


Katie Richards

 Katie Richards, Director of Student Success and Support Services Contact Katie Richards, Director of Student Success and Support Services, at 701.788.4675 or for support of the following technologies:

Read & Write (formerly Read & Write Gold)

MSU students, faculty and staff have free access to Read & Write, an award-winning literacy software tool that can help students improve reading, writing, research and study skills. The software is designed to help individuals of all ages, abilities and learning styles.

Smarthinking is an on-demand online tutoring program. Students have 5 hours of free access to live tutors from within each course shell via the Smarthinking icon.


Faculty members may also choose to adopt course-specific technologies to enhance instruction.