Welcome to Mayville State University!

The Mayville State University Office of Extended Learning exists to assist students with all their distance and online education needs. If at any time you have questions, please feel free to contact the Mayville State Office of Extended Learning by calling 1-800-437-4104, ext. 34667 or emailing ExtendedLearning@mayvillestate.edu.

If you have changed your plans to attend Mayville State University for Fall 2020, please contact Shay Thorsgard at ExtendedLearning@mayvillestate.edu or 701-788-4667 as soon as possible.

CRITICAL -- If you have not yet done so, claim your NDUS User Account (Campus Connection/student account). Until you claim your account you will not be able to access your class schedule in Campus Connection, student charges, classes in Blackboard, etc. Claim your account at: https://helpdesk.ndus.edu/ndusaccountClick here for instructions on claiming your Campus Connection User Account.

Fall 2020 classes start at different times depending on the course sections in which you have enrolled.  However, most classes begin Monday, August 24 at 4 p.m. (Central time).   Your courses will not show in Blackboard until NOON (Central time) on Monday, August 24.  

Please check your Campus Connection schedule for details specific to your courses. To access Campus Connection, go to www.mayvillestate.edu. Next, click on the "C" in the upper right corner, or "Campus Connection" in the lower right of the webpage.  If you do not know your Campus Connection username and/or password, call the Campus Connection Help Desk at 1-866-457-6387.

Checklist

Use this new student checklist to make sure you have read through all the relevant materials, submitted the right forms, and are logged in and ready for the semester to begin! If you have any questions on getting started, please feel free to contact the Mayville State Office of Extended Learning at 1-800-437-4104, ext. 34667.

Accessing Mayville State University Online Classes

Mayville State's classes are found in Blackboard Learn (Bb).  Classes will not be visible for students in Blackboard until the first day of classes at NOON. To ensure you are registered for the correct classes, please login and refer to your official class schedule in Campus Connection. 

Log into Blackboard at: https://online.mayvillestate.eduClick here for instructions on logging into your Mayville State Blackboard account.

If you have a problem accessing your courses on the first full day of classes or have any other technical questions, please contact the following Bb support specialists:

Blackboard Support Specialist

Instructional Designer

Alissa Perkins

Alissa.perkins@mayvillestate.edu

701-788-4645

Chris Gonnella

christine.gonnella@mayvillestate.edu

701-788-4709

Give your Mayville State email and Blackboard login access a test run at least one week prior to the start of classes. Be sure you have the necessary technology to complete your online classes by using the list of requirements.

HOW DO I PURCHASE BOOKS AND MATERIALS FOR MY ONLINE OR DISTANCE CLASSES?

To purchase books and materials you may visit the MSU Bookstore website at www.mayvillestatebookstore.com.

Student Orientation

Please also take some time to practice Blackboard and learn about being a Mayville State University online student in the Student Orientation (and Resources) course located in your list of courses within Blackboard (available after August 10, 2020).  This optional orientation is available beginning Monday, August 10, 2020, and will appear in your list of Blackboard courses.  It is not required and there is no cost associated with the Student Orientation.  However, students are encouraged to take some time to work through the orientation prior to the start of classes.  This orientation will serve as an on-going resource for you to find the links to many of the forms and documents you need as a Mayville State student.

Email and Technology

Please be sure to check your Mayville State University email account at least 5-7 times per week.  All official communication from university departments (financial aid, business office, etc.) and instructors goes to your MSU email.

However, you may also receive online class login information and other important information as a new student at the email address you used when applying for admission or registering for courses. Be sure the email account you are using accepts email from Mayville State and be sure to check both your Inbox and Trash/Junk mailboxes in your email account for important email from Mayville State. This is especially important to do prior to the start of an academic term.

BACKGROUND KNOWLEDGE

To take online courses through Mayville State, you should be familiar with the following:

  • Basic operation of a computer.

  • An Internet browser such as Google Chrome or Mozilla Firefox.

  • Sending and receiving e-mails.

  • Microsoft Word.

  • Access to Computers and the Internet

To complete online courses, you will need regular access to a computer and internet access. High speed internet access is highly recommended for all courses and is required for most courses. iPads and Chromebooks or devices running Chrome OS do not meet the minimum technology requirements.  You must have access to a personal computer.

Please note that the lack of access to a reliable computer, reliable high-speed internet connection, or required technology or software for your MSU online classes is NOT an excuse for submitting late work, or requesting extended exam timeframes, or starting courses late in the semester.  Please be sure you are prepared for the technology demands of online course enrollment at the start of the academic semester. 

COMPUTER MINIMUM REQUIREMENTS

Please review the Technology Requirements for students attending Mayville State.

SOFTWARE REQUIREMENTS

  • PC with Windows 8 or newer; Mac users must have at least Mac OS X version 10.10 or newer (and certain courses may require Mac users to purchase additional software).

  • A web browser, such as Mozilla Firefox or Google Chrome, Chrome is preferred for Blackboard.

  • Microsoft Office 365 is available to all Mayville State students at no additional cost to the student.  You must first be registered as a student to have access.  Office includes Word, Excel, Access, PowerPoint, and more. To get started with this suite of programs, follow these Microsoft Office download instructions. You will also find how to access other self-help articles.

Instructional Technology Support

Mayville State provides technical support and assistance with Blackboard, Yuja, Zoom, PEXIP, or any other instructional technology.

Zoom Getting Started, Installation, and Student User Guides

Getting Started in PEXIP Student User Guide 

Getting Started in Blackboard Collaborate Ultra Guide

Yuja Student Guide

Students taking online, synchronous classes need to ensure they are fully attentive to class activities while attending online class sessions.  Family members, children, pets, cell phones, and other distractions must be out of sight for class sessions.  Distractions for students and the instructor are not allowed. 

Degree Seeking Students

Continue to work with your advisor to process any course substitutions, if appropriate, for your program of study. Please review the Distance Student Handbook and How Do I guide for further information on getting started as a Mayville State online/distance student.

How do I get a student ID card?

To get a student ID card, send an email from your Mayville State email account to ExtendedLearning@mayvillestate.edu or call 701-788-4667.  Include your Student ID#, mailing address AND a recent ‘headshot’ picture.

Payment of Fees

Students are required to access their account information online through Campus Connection. To access Campus Connection, go to:  www.mayvillestate.edu. Then click on the "C" in the upper right hand corner or Campus Connection in the lower right hand corner.  If you do not know your Campus Connection username and/or password, call the Campus Connection Help Desk at 1-866-457-6387. Once you have logged in click on Campus Finances, then click on Account Summary by Term. The Balance for all Accounts is the amount due.  If you have financial aid, you can also view your Financial Aid Information and Award.  To setup a payment plan or if you have any questions regarding your financial account, please contact the MSU Business Office at 1-800-437-4104, ext. 34757 as soon as possible.  

All Fall 2020 semester charges are due paid in full by September 9, 2020.

IMPORTANT--You will be responsible for total tuition and fees due, unless you take the steps necessary to officially drop classes by the established drop dates.  You MUST officially withdraw. Complete refunds (100%) for dropped classes are only available in the first day or so of the term.  After the 100% refund period, an individual class that is dropped will NOT receive a refund.  Total withdrawal from all Mayville State classes will follow the tuition refund schedule.  Please see a complete schedule of tuition refund dates on the Business Office webpage.  

Withdrawal and refund dates vary by the courses enrolled.  Please check your Campus Connection schedule for details specific to your courses.  

Fall 2020 Important Withdrawal Dates:

If you are enrolling or are enrolled in Fall 2020 courses, please note these important dates, as well as the complete schedule of tuition refund dates on the Business Office webpage.

Fall 2020 sessions Last day to register or add courses Last day to drop  course without a record ("W") at 100% Last day to withdraw from course with "W"
16-week Session September 2 September 2 November 13
1st 8-week Session August 28 August 28 October 1
2nd 8-week Session October 23 October 23 November 26
1st 5-week Session August 27 August 27 September 17
2nd 5-week Session October 1 October 1 October 22
3rd 5-week Session November 5 November 5 November 29

You must officially withdraw from a course if you intend to drop the course.  To withdraw from a course or the semester term, follow official procedures through the Office of Academic Records.

Starfish

If you are experiencing difficulties in a course (attendance concerns, low test scores or participation, in danger of failing, etc.), your instructor may send an email to your mayvillestate.edu email account through the Starfish system. The short message will tell you about any concerns and the next steps to take to resolve the issue. Your advisor, the Director of Student Success, and/or your instructor will work with you to create success strategies to address any difficulties you are having. In addition, if your instructor observes that you are doing well in their course, you may also receive “kudos” from them acknowledging your efforts. Please watch your email for Starfish updates and reply to your instructor, advisor, and Director of Student Success.

FREE Online Tutoring for your Course is Available!

Student Support Services at Mayville State University provides students with access to online tutoring from Smarthinking. With Smarthinking, you can chat with a live tutor up to 24 hours a day from ANY internet connection. Tutors are available to work with you in a wide range of subjects including writing (for any course), math (basic math through calc II), accounting, statistics, finance, economics, biology, anatomy & physiology, physics, chemistry, office applications, and MyMathLab!

To connect with a tutor through Blackboard, follow these steps:

1.      Login to your Blackboard account

2.      Choose a class

3.      Access the Tools page using your course menu

If the Tools page is unavailable, contact Alissa Perkins, the Blackboard Administrator at Alissa.perkins@mayvillestate.edu

4.      On the Tools page, click on Smarthinking MaSU

5.      Choose one of the four options; Work with a tutor, Submit a Question, Submit a Writing, or Review Sessions and Submissions

6.       From that point you may choose a subject area and work from there

Note: If a course is highlighted blue, it is available to use.  If a course is highlighted white, it is unavailable to use.

Technical Requirements from the Smarthinking website:

  • Operating System: Windows XP/Vista/7/8/10, Mac (10.4+), Google Chromium, iOS, Android  and Linux 
  • Browser: Internet Explorer (Version 8.0 & above), Firefox 12.0+, Google Chrome and Safari 5.0+
  • Internet Connection: Minimum 256 kbps or above
  • Browser related points that you will need to remember:
    • Cookies: Allow
    • JavaScript: Enable
    • Pop-ups: Allow

 Working with a Live Tutor:

Connect with a live tutor by choosing the subject area in which you need help under Drop In Session.  You may see tutoring available now, or you may be able to set up a tutoring appointment by selecting Schedule a Future Session.  Then use the whiteboard to start a chat session with a professional tutor and type your question.  After you have typed your question(s) or problem(s), click the Enter Question button.  You may have to wait a few minutes to get connected but once you do, you'll have the tutor's full and undivided attention!  You can also load graphics and PDFs into the whiteboard so if the problem that you need help with includes a drawing or graphic, choose the "Share Document" icon in the whiteboard.  Using that tool, you can upload screenshots, pictures, or PDF copies of your textbook, making it easier for you and the tutor to communicate.

For more detailed information about how to use the various tools in Smarthinking, click this link:  https://www.youtube.com/watch?v=Lk3N6jkI1t0&feature=youtu.be

You may also click the SUPPORT tab and then TUTORIALS to help with any questions you have.

Each Mayville State University student is given 10 hours of free Smarthinking tutoring per semester.  If you need more hours throughout the semester, please contact Katie Richards at Katie.richards.2@mayvillestate.edu.

If you have any other questions, please contact the Office of Extended Learning at 1-800-437-4104, ext. 34667.  Or, text:  701-401-7151.

Have a great semester online!

Misti Wuori
Director of Extended Learning
Mayville State University